Welcome to Drab to Fab.
We are committed to protecting your personal data and ensuring your experience with our premium packaging, branding, and design services is secure and reliable. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

To provide you with functional and unique bespoke solutions, we collect information across different touchpoints on our platform:

• Quote Requests & Inquiries: When you request a custom quote, we collect your
  Full Name,
  Business Name,
  Phone Number,
  Email Address,
  Product Type Needed,
  Quantity Required,
  Preferred Timeline,
  Design files (If available),
  and any specific requirements or color references you provide.
• Shop & Orders: When utilizing our e-commerce features, we process your selections, cart items, and wishlist preferences.
• Direct Communications: Information shared when you interact with our team via our WhatsApp Click to Order plugin or Chat in WhatsApp quick bot.

2. How We Use Your Information

We use the gathered information strictly to deliver an exceptional, premium experience:

• To process, design, and manufacture your custom packaging and branding assets.
• To accurately calculate and provide free shipping options for orders qualifying above ₦250k+.
• To fulfill international shipping requirements safely and efficiently.
• To respond promptly to your design references and preferred delivery timelines.

3. Data Security & Technical Protocols

Your trust is cherished, and your data security is essential to our operations.

• Secure Infrastructure: All communication and form data sent via our platform to our primary repository (drab2fab1@gmail.com) is fully secured using SMTP (Simple Mail Transfer Protocol).
• Protection Standards: This technical framework actively guards against unauthorized data interception, hacking, and spam, keeping your personal and proprietary business designs strictly confidential.

4. Third-Party Integrations

Our website integrates specialized tools to elevate your browsing and ordering journey:

• WhatsApp Ecosystem: We use direct WhatsApp plugins to handle quick orders and real-time chat updates. These interactions are subject to WhatsApp’s standard privacy terms.
• Analytics & Performance: Standard cookies may be used to remember your gallery filtering preferences (e.g., Packaging, Branding, Designs) and shop sorting choices (e.g., Popularity, Rating, Price).

5. Your Rights

You retain full control over your data. You may contact us at any time to:

• Access, correct, or update your personal or business information.
• Request the complete deletion of your submitted design files and contact history.

6. Contact Us

For any questions regarding this Privacy Policy or our security practices, please reach out directly:

Direct Chat: Use our website’s WhatsApp quick bot feature for immediate support.

Email: drab2fab1@gmail.com

 

Effective Date: June 8, 2026